Originally Posted by
ibbitsc
How long does it usually take BA to pay duty of care expenses and make a decision on associated compensation? Claim submitted six weeks ago and just the occasional “thank you for bearing with us” email….
As a US resident, I just received £520 per pax claim compensation + expenses in 4 months exact to the day I filed with BA (LHR-ATH cancellation).
Email received at 1 day before 4 months after filing in June 2023:
