FlyerTalk Forums - View Single Post - FAQ : Reason for flight delay or cancellation - 2023 edition
Old Oct 7, 2023 | 5:31 am
  #2502  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,874
Originally Posted by flarmip
When a flight is cancelled, compensation entitlement is unaffected by taking a refund. Compensation remains payable if the flight was cancelled for reasons that don't constitute exceptional circumstances. That's in contrast to the situation with delayed flights, where you must actually experience the delay to qualify for compensation.
With the big exception (which cannot apply in this situation) when BA offters to reroute you on to another service within a minus one hour departure time to plus two hour arrival time window. For BA services that really can only apply to EDI, GLA, GVA, BHD at certain points of the day, or the use of other airlines, notably EI to DUB, IB to MAD, KLM to AMS and LH to FRA.
corporate-wage-slave is online now