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Thread: Long hold when calling
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Old Oct 6, 2023 | 9:13 pm
  #107  
Thai-Kiwi
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Originally Posted by bce1
Another data point.
I have a problem with Monday flights booked myself. 2 hours on hold so far. no offer of call back. hostage to them really.....
Already emailed CEO once last time this happened.
As a side note, I rang Tandem with a problem and spoke to someone in less than 30 seconds and instantly sorted. Also interestingly she could see R class.
A couple of fascinating insights - cheers.

ExpertFlyer emailed me today (as a paid subscriber), and noted that many airlines are now withholding award availability information - mainly seems to be *A airlines...
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