Originally Posted by Carolinian
Extremely poor consumer service for both of them.
I don't necessarily blame them for the change itself. Partnership arrangements do change from time to time. But not announcing it ahead of time, like other carriers routinely do, is another matter entirely!
These scoundrels do not deserve our business.
Customer service? what's that!
that's why I burn up miles when I get em, scam and scheme whenever I can, and basically have no loyalty to any of these airlines.
MM