Originally Posted by
beachfan
They need ot focus on that, not doors to make the coffin complete.
Agreed. This door trend is silly, IMO. The doors are a poor solution to a non-issue; even if it was an issue, anyone over 6' can see over the doors with zero effort.
Originally Posted by
beachfan
At one point, when the 77W seats were relatively new, they had the best in class.
The new version of the seat that CX has on their a350s still is second best in class IMO (ANA's new J "room" wins).
One of the other things that makes a difference is the screen quality. The screens AA used on the Zodiac Concept D seats are incapable of going dark, they have extraordinary light leakage from the top and bottom. It is really difficult to watch any shows/movies with night scenes as the leakage washes out the video.
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Regarding the OPs question - to make AA J better, they need someone with authority running the cabin. Right now, it's a bunch of equals with no supervision. Some do great, others largely exist on the plane sight unseen and some are like Stasi prison guards. Until there is an actual Purser on board with the ability to manage the flight, AA will continue to have hit or miss and industry trailing service and soft product.