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Thread: Requested wheel chair access to aircraft, what next?
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Old Oct 6, 2023 | 12:21 pm
  #11  
drewguy
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Join Date: May 2009
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Originally Posted by 6rugrats
Interesting. Where does it tell you to go? The wheelchairs are located on the back side of the UA counter at IAD. Did it tell you to go there and just get an ABM employee & wheelchair there? Usually, you just add an SSR (Special Service Request) and then request at the counter for a wheelchair to be brought over. At busy times, this can take quite a while.
I don't recall the specifics, but it said use dropoff door 4 and proceed somewhere to inform them you need chair. It was kind of like the message for express luggage dropoff.
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