FlyerTalk Forums - View Single Post - Late BA flights and missed IB connections =loss of TPs. Now what?
Old Oct 6, 2023 | 11:08 am
  #19  
tmac100
All eyes on you!
20 Years on Site
 
Join Date: Dec 2005
Location: Portugal
Programs: A3 Gold
Posts: 2,397
The Clown Show continues!

I tried several times to contact BAEC (today) on Skype but the numbers dialed were not working with Skype initially. Trying to contact via the +44 203 250 0145 number was as useful as the proverbial "Tits on a Bull". The fellow who answered that number did not even have a clue how to contact BAEC from outside the UK. I am currently in Portugal.

Finally I got through to a lady at CS. Jenita was VERY helpful and efficient as she took down all the ticket numbers of flights taken and flights missed. Hopefully, I will get the ORCs. She did mention that it could take 28 business days.

I just MAY send all documentations and requests to BA CS in Uxbridge by snail-mail and register it to (hopefully) receive delivery. Getting tired of this Clown Show.

For my next trips, I have flights booked to Tirana with A3. I will see if any screw-ups occur there.
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