FlyerTalk Forums - View Single Post - AA schedule changes - flight change / cancellation / refund policy (consolidated)
Old Oct 5, 2023 | 11:55 pm
  #1596  
VegasGambler
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Join Date: Oct 2014
Posts: 10,906
Originally Posted by hungryvu
From this page,
which page?

AA states that "If the disruption is our fault or you're diverted to another city, and we don't board before 11:59 p.m. local time on your scheduled arrival day, we'll arrange an overnight stay or cover the cost of an approved hotel, if available. We don’t guarantee reimbursement for hotel expenses if you book directly without written authorization from American Airlines." I guess in this situtation, it's "their fault" for cancelling my flight, so I was just wondering if this would apply.

On the other hand, do you know if I can ask them to put me on any same class (business) flight departing on the same day that's still available paying with cash but not availble with award booking?
It sounds like they are talking about delays and cancellations on the day of travel. A schedule change 4 months out would not normally be considered a "disruption".

Assuming that you are talking about changing the AA segment, you should be able to ask for other flights. You can even ask to leave from or arrive at nearby airports if that's more convenient for you. For example, I've requested EWR instead of JFK before and that was fine. Although you would normally need U space on the AA segment to book it as part of a partner award, you should not need that in this case as far as I know.

If you want them to move you to a different partner flight (I assume JL) they will most likely require award space. They may work with the partner to try to open that space, but there are no guarantees.

If you want to move from JL metal to AA metal on the TPAC, I believe that that should be possible. Many people have reported doing something similar with BA flights.
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