FlyerTalk Forums - View Single Post - Rant: AA customer relations claims FC meals/snacks are "complimentary conveniences"
Old Oct 5, 2023 | 3:39 pm
  #14  
MDTyKe
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I think a case could be made that they are not "complimentary conveniences", when it is expressly listed as part of the ticket you purchase. You purchase transportation - yes - but you purchase a specific class of transportation, and the meal service is a fundamental part of that class for that flight - as apparent during the booking process.
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