Originally Posted by Koru Flyer

I also received the same "Unfortunately we are unable to send out the First Class menus or wine list at the moment. I am sorry for the disappointment." to an email for a flight in a week.

So now BA's IT does not allow copy and paste or they have invested in a "new system" that does not allow a PDF output of documents. Probably they are waiting for the intern to come back from late summer holidays....

KF