Originally Posted by Steph58

bdstone: Good luck, you'll need it. For the first time I redeemed an AA reward; took the flight nearly 4 weeks ago and the bonus miles have not posted. I contacted them and they sent me a canned response to wait 6 weeks. Others report no problems so I'm keeping my fingers crossed that I won't have as big a big hassle as I normally experience in getting my e-Offers to post. Lately, when I've contacted them about missing $$ from a couple of surveys, they've responded that they have no record of my having participated. So now I try to print whatever proof I can, thus, my reason for having the fax number!

I also participate in MyPoints, who also causes frustration in posting of what you've rightfully earned. Last summer I achieved my goal of enough MyPoints points to convert to Hilton to top off my HHonors account for a very nice stay in Rome. So now I don't buy anything via MyPoints--too much hassle. Instead when buying things online I always use one of the airlines' shopping sites--AAdvantage most of the time. You will find that almost any company who participates in MyPoints will participate in one of the airline's buyers/miles programs. Use Andrew's web site to look them up--it's great. Occasionally I'll use GoldPoints--when we eat at TGIF--but pretty much as a last choice.