Originally Posted by
flarmip
Your post is a little cryptic - but I take it that you were booked to travel SFO (?)-JFK-LHR-JER, presumably departing on 28 Sep and arriving on 29 Sep, and the late arrival of BA182 (JFK-LHR for those not in the know) caused you to miss your connection onto the JER flight?
What JER flight were you originally booked on - BA1344? If so this would have been a 60 min connection (11:00-12:00), so the 33 minute delay in BA182's arrival on stand (at a B gate) would normally have made it impossible to make BA1344.
However the latter ended up leaving 55 minutes late, so actually you should have been given a chance to try and make it, particularly if you were HBO. BA1344's aircraft (G-EUPR) didn't even arrive on stand until 12:01, so it was always going to be delayed by at least 40-50 minutes, and the gate couldn't possibly have closed on time.
The go-around on BA182 cost it about 13 minutes, and it got a pretty direct routing into LHR (only one 270° turn, not even a hold), so I would have thought most of the delay was attributable to the late departure and a slightly slower than usual tailwind across the Atlantic.
It seems like this could be one worth challenging (probably through CEDR), but we'd need a few more details to confirm.
thanks, sorry didn’t mean it to be cryptic, but yes indeed SFO and the BA1344.
I appreciate that it would have been tight if 1344 had been in time, my complaint concerned the fact that I was told at 1050 that I had been moved to a later JER flight by the IFL, so they can’t really blame the go-around since we were had an ETA of 1108 at that point and the 1344 had an ETD of 1232 at that point.
I was well through before boarding even started for the JER flight (I went to the gate and took a photo at 1211).
i was just confused about their claim about wines at 3k ft, it was very much news to me.