Do they protest too much? Flight was 8 minutes delayed out of SFO as rain was coming in to the aircraft when connecting to the jet bridge (they had cabin crew at the door and towels on the floor), would have been 8 minutes late at the other end too, but the go around due to a bird strike in a preceding aircraft caused this to rise to a 26 minutes delay. To be fair, there was a 40 minute ground delay at JFK, but that isn’t that unusual for the airport.
I had already been rebooked prior to our decent (IFL can and found me to let me know) so they coudldn’t blame that but I am very intrigued by their answer- as far as we are aware, til BA have said otherwise, there were no effects on slots of high winds- and no evidence of an effect of these on flight radar.
I’d put in a claim to see what what happened, given the misconnect resulted in a 4 hour delay.
An update from British Airways following your recent feedback
We’re sorry that your recent flight with us was delayed due to adverse weather conditions and operational reasons, causing you to have your connecting flight to Jersey rebooked. We know this isn’t what you expect when you travel with us, so we understand why you needed to let us know about this. We’d also like to thank you for your patience while we dealt with high volumes of queries caused by this problem.
I've checked our records, and the BA0182 was delayed due to operational issues and adverse weather conditions. Strong winds on approach to the airport at 3,000ft can have a major impact on airport operations Even when the winds are not strong at ground level, they are often much stronger at 3,000ft. Winds at this level are significant as they reduce the ground speed of an aircraft on landing. When there are strong winds at 3,000ft, Air Traffic Control have to increase the time between landings. This results in Air Traffic Control imposing restrictions on the number of flights that can arrive at London Heathrow. When Air Traffic Control imposes restrictions on the amount of flights that can arrive, departures are also affected, which results in delays and cancellations.
I can see from your comments that you said that no effort was made to rebook you back onto the BA1346, to Jersey. Unfortunately, once check-in closes for a flight, we're unable to book passengers onto the flight, even when the flight has been delayed. This is because the passenger list has been closed.
We know this experience didn’t meet our usual standards, and so I’d like to offer you an eVoucher for £150.00, which I hope goes some way towards making up for what happened….