Originally Posted by
hsawaknow
I know in general we sign up for another card for the SUB instead of product change. Has anyone tried to see about a product change and get some other retention along the way?
You can’t product change between different Plat varieties but you can downgrade/upgrade between different products (but not for the CS or MS Plats). No offers for downgrades; there are often offers for upgrades but they are targeted. These would not be considered retention offers, though.