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Old Oct 3, 2023 | 2:51 pm
  #4  
Lufthansi
 
Join Date: Feb 2009
Location: CGN
Programs: LH M&M FT, SQ-PPS
Posts: 91
Originally Posted by olm022
I once had to do it. I was told that paid upgrades are non-refundable in case of voluntary changes/cancellations. However, it will be refunded if you cancel paid upgrade and book a new upgrade. I purchased upgrade to A on LX for 1,300 CHF and then had to change the flight. On the day of the new travel, A class was not available, so I could have refunded A class paid upgrade only if I later purchased new available paid upgrade (which was almost 3,500 CHF because only F was available). I found a date when A was available and could purchase the upgrade at the same price as the original one (and the original one was refunded). I was told that the original EMD cannot be applied to the new upgrade, even if the price is the same.
https://www.lufthansa.com/de/en/upgrade-info
Yep, its mentioned at the LH site.If its in German you can change language to English

It should be the same on Bid upgrades via plusgrade.

You do not see this info/hint obviously during the booking process of the upgrade on LHs website. So it may be a case for DOT.

Last edited by Lufthansi; Oct 3, 2023 at 3:04 pm
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