Originally Posted by
YVR Cockroach
Had the tickets refunded (well) within the 24 hr window and bought Premium tickets. Given the seat selection and checked bag costs, it wasn't that much of an extra expense from Econo. Also got $80 in PCO pts by paying with GCs.
Good luck! The mid afternoon flight from YYJ yesterday was 25 minutes late departing because of baggage loading delays and somewhere around 10 people missed their connection to FCO because of that delay. It was a 52 minute scheduled connection, which got cut to 27 because of the delay, and WS left without them.
For me, I would never book something that tight, especially connecting to a 3X weekly international service, but the blame is mostly with WS. How does a 52 minute domestic to int'l connection through your hub make any sense at all?!? Given WS's general operational issues, 90 minutes for international and 120 for Can-US would seem to make far more sense, and save them a lot of heartache and compensation in the long run.