Reading the Bonvoy Loyalty Program Terms & Conditions (because I have a life, lol) and came across the "Elite Benefits Guarantee" that states "Members with Elite Status will receive guaranteed compensation for select Elite benefits in the event those benefits are not available during an Elite Member’s stay." and "The maximum Elite Benefits Guarantee cash compensation in the United States is $200 U.S. dollars." The T&Cs also mention a $100 "Guest Compensation" amount if Elite welcome gifts are not provided. I was previously unaware of these policies and I'm curious if anybody has experience with them. What counts as a "select" Elite benefit? (And apologies if this has already been discussed on another thread – I searched and didn't see it).

"4.1.d. Members with Elite Status (“Elite Member”) will receive guaranteed compensation for select Elite benefits in the event those benefits are not available during an Elite Member’s stay (“Elite Benefits Guarantee”). Due to the global pandemic, participating hotels may offer a food and beverage or lounge alternative for the benefit based on local guidelines or the hotel’s operational impacts related to COVID-19.

i. The maximum Elite Benefits Guarantee cash compensation in the United States is $200 U.S. dollars, even if more than one guaranteed benefit is not delivered to the Elite Member. The maximum Elite Benefits Guarantee compensation paid to an Elite Member during a stay outside the United States will be the equivalent of $200 U.S. dollars paid in local currency, even if more than one guaranteed benefit is not delivered to the Elite Member.

ii. If an Elite Member believes that compensation is due with respect to any aspect of the Elite Benefits Guarantee, he/she must request payment of the compensation while still a guest at the Participating Property, prior to checking out. Failure to request such payment prior to check out will result in a complete waiver of any right to receive such compensation.

iii. In order to qualify for the Elite Benefits Guarantee, the Elite Member’s Membership Number, Elite membership status, and bed type preferences must be included with the reservation. Reservations booked on Qualifying Rates made through meeting planners, travel agents, wholesalers or other approved third-party sources must include this information in order to be eligible for the Elite Benefits Guarantee.

iv. Guests accompanying Elite Members to a Participating Property are not eligible for the Elite Benefits Guarantee.

v. The Elite Benefits Guarantee applies to all Qualifying Stays, including Award Redemption Stays.

vi. Elite Members who do not receive their Elite Benefits Guarantee or Ultimate Reservation Guarantee (see section 4.3.a. for Ultimate Reservation Guarantee information) in Russia, any other country subject to currency restrictions or any country prohibited by law from compensating the Member in the form of a cash payment will be compensated with Points.

vii. The following Participating Brands do not participate in the Elite Benefits Guarantee or the Ultimate Reservation Guarantee: Homes & Villas by Marriott Bonvoy."