FlyerTalk Forums - View Single Post - Help! Booked a United Airlines ticket with LifeMiles but UA said no reservation

Oct 3, 2023 | 12:17 am

#7

t1mw_

Join Date: Oct 2023

Posts: 7

Quote:

Originally Posted by guv1976

Ask the Avianca agent to supply you with the UA PNR, explaining that UA cannot seem to find the reservation in their system, and that the reservation needs to be pulled up with UA to select seats, etc.

Did you supply UA with the Avianca ticket number, and ask UA if they can find the reservation from the ticket number?

Thanks! Actually I've already tried both methods. The agent from Avianca said the ticket was booked through LifeMiles, so I should contact LM. I did and asked for UA PNR and explained everything, but LifeMiles just sent me the original reservation info and insisted the reservation is okay. No other answers from them. I also supplied UA with the Avianca ticket number, and UA said the ticket number starts from 134 and is not theirs. I even went to the UA airport counter, and they couldn't find my reservation either. :-(

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