FlyerTalk Forums - View Single Post - Complementary upgrades as early as 96 hours before departure
Thread: Complementary upgrades as early as 96 hours before departure
View Single Post
Old Oct 2, 2023 | 2:13 pm
  #14  
gmt4
All eyes on you!
5 Years on Site
 
Join Date: Mar 2018
Programs: UA 1K, AA EXP. Hilton Diamond
Posts: 1,341
Originally Posted by vicontt
I understand all that, and UA is within their right to structure upgrade process the way they see fit for their business model.

What they legally can't do, though, is to advertise a process which doesn't exist.
It does exist. A lot of us have had it happen. And other times we don't get upgraded at all. Its just how it goes.

I suggest you read up on the T&Cs for CPUs on the united.com upgrades page, specifically the chart where it says "confirmation as early as." They never make a guarantee of anything.

MileagePlus Upgrades | Eligibility & Upgrade Types | United Airlines
gmt4 is offline  
Reply