Thanks,
KingCanute.
From the Eligible section:
STPC Entitlement due to Schedule Change on Qatar Airways Operating FlightsComplimentary STPC will be permitted if the following conditions are met:
- If the connection time at Doha (between Qatar Airways To Qatar Airways flights) is within 08-24 hours;
- There is no immediate connection available of less than 8 hours between Qatar Airways To Qatar Airways flights at Doha;
Code-share Flights - Complimentary STPC or STPC via collection of charges is permitted if one of the flights connecting at Doha is marketed and operated by Qatar Airways and the other flight is marketed by Qatar Airways but operated by another airline (PP - partner carrier).
To me this reads that Qatar Airways will only consider Qatar Airways flights for the connection time. The ineligibility section then (ironically) provides eligibility for passengers booked on a combination of Qatar marketed/partner operated and Qatar operated flights.
The email response I received is somewhat in line with this interpretation, with the email claiming I am eligible for
paid transit accommodation.
But my interpretation isn't what matters if customer service disagrees! It wouldn't be an issue if I was also eligible for the stopover program but my transit is less than 12 hours.