FlyerTalk Forums - View Single Post - Complimentary drink & snack in economy for EXP & CK (consolidated)
Old Sep 30, 2023 | 4:52 pm
  #749  
FlyingEgghead
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Join Date: Sep 2016
Posts: 1,346
Originally Posted by AirD0c
Currently up in the air on 2594 (5+ hours). Upgrade didn’t clear so in MCE. Not offered anything beyond biscuit or pretzels. Politely asked about the snack for EXP. “No, we only have food for purchase.” 🙄
Tell them that EXPs receive a complimentary food-for-purchase item. If they refuse, one option is to pay for it and then request a refund from AA.
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Originally Posted by enviroian
I don't even know if the comp drink/food is even a benefit for EXP's anymore.
It is -- no doubt about it. Per the AA website:
AAdvantage Executive Platinum® and ConciergeKey® members also get a complimentary alcoholic drink and food menu item during their flight.​​​​​​​
Originally Posted by VegasGambler
It's a MCE benefit, regardless of status. FA may be unaware. I've always gotten whatever I've asked for.

If I was in that situation I would just mention to the FA that is a benefit of MCE. If the FA disagreed I would pay and request a refund after I landed.
Incorrect -- MCE only gets an alcoholic beverage. The food is for EXP/CK (whether in MCE or not).
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