Originally Posted by
Fly2Connect
Alternate DP:
Was flying AY with AA numbers and was unable to upgrade online. Attempted upgrade at the airport as there were still seats left and was told that since we were booked on AA numbers they would be unable to do anything.
OP said the ticket was on AA stock, not AA marketed. So it's a different situation.
He also said that the upgrade cleared. If this is true then he just needs a reissue. I also doubt that he will be able to check in if the ticket is not reissued.