Originally Posted by bsdstone
...on July 2nd, I ignorantly redeemed some erewards for 1,000 AA miles....silly me didn't read that a flight was required. Just today I booked a flight on American Airlines....here is my question....can I still get the bonus miles?
Also, does anyone know how to contact customer service at ERewards? I could not find it on their web site...
It's hard to know so far after-the-fact what months you would have needed to fly to redeem--it doesn't state this info in the confirming e-mail. But I'm guessing if you redeemed the beginning of July it would have been Aug, Sept, Oct. So you may be out of luck if you didn't fly during those months. I have a fax number for them--haven't tried it--but maybe it could be of some help to you: (214) 782-2992. For me, E-rewards is the most exasperating of all the programs.