Air France Service Decline - to follow KLM with buy on board trial
Interestingly, I didn't find much here about the current gradual decline of service quality on Air France these days. I have been surprised by recent flights, because my experiences of Air France economy class within Europe have hitherto been quite good. AFKL still provide full service but, like happened with Lufthansa, the service is seriously declining so that no doubt they can later say that we customers asked for improved catering and we wish to pay for it.
The small vegetarian sandwich is ok but only just. On BLL-CDG there was a choice between that and a small ham sandwich. But on CDG-MAN there was no wine, just Heineken beer. Same on CDG-DUS the other day, and also GVA-CDG. So now there is no wine in Europe economy class? When did that enhancement come about? Also there seems to be a more limited soft drinks and juice offer, like during the latter days of Alitalia. Anyone else notice a general decline?