Originally Posted by
songsc
Sorry to be blunt, but what I am seeing here is AC is good at designing the game, and many people unfortunately don’t know what game they are playing.
I'm a bit tired of this "AC is doing it because it is a good business decision" trope that is trotted out every time AC does something that screws over frequent fliers. Yeah, no kidding? Really, businesses make decisions based on their bottom line? You don't say.
It doesn't mean that the business decision doesn't negatively impact frequent fliers, which is going to lead to seeing people frustrated / annoyed / angry on FT. I expect AC to publish the rules of "the game" ahead of time so I can play it, not to decide to switch the rules in the middle of the game just because it benefits their bottom line. AC wants to switch Aeroplan status to a pure CC earning program? Sure, just tell me in 2024, not 2/3rds of the way through 2023.