Originally Posted by
timol
Lufthansa (with SQ codeshares) has really attractive F fares to SYD in the A booking class from some European cities (xxx-FRA-SIN-SYD) such as AMS. Unsurprisingly, seats for these A fares are most (if not all) of the time not available.
However, Matrix (even when "Only show flights and prices with available seats" is ticked) seems to look at the "normal A availability" of the FRA-SIN and SIN-SYD segments, without knowledge of the origin (ie AMS) related tight restrictions. Therefore, practically all cheaper flight alternatives presented by Matrix are not there. Interestingly, lufthansa.com on its multicity booking tool, also shows these flights as bookable but then returns an error message when proceeding to payment.
Is there a way to search the really bookable A flights on LH?
Example: AMS-SYD, 1 pax, cabin First class, dates 6 - 20 May 2024 +/- 1 day, routing codes "LH+", "Only show flights and prices with available seats"
I am having exactly the same issue! (Well, Auckland rather than Sydney.)
Matrix shows VERY attractive fares that don't show up with any OTA.
On Lufthansa.com or Swiss.com, very similar fares show up, but I have to use Multi-City search to force it to find the routing. But then, when trying to book, I get an incredibly vague error message and error code. I've talked multiple times with Lufthansa technical support, but nobody can tell me what the error code means, and the only advice I get are obvious attempts to just get me off the phone ("try a different web browser because we don't support Chrome" or "there's a problem with the website, try again in a few hours", etc.).
My absolute favourite was, "You can't book multi-city flights on the website. You can only book multi-city flights over the phone."
The only possible solution I've found, is to add an overnight at the European hub (e.g. FRA or ZRH, depending on your routing). It does alter the fare, but seems to then allow you to book. And a night in Zurich is never a bad thing, in my opinion.
