Clearly the passenger ticked the box when they shouldn’t have done to say they met the requirements. BA usually checks at check in or the gate as well so that was missed. And of course the cc should have seen that when they came to give the exit row briefing.
edit: for reference this is what is says when you select an exit row
The passenger named above has chosen a seat in an emergency exit row. In the unlikely event of an evacuation they will be expected to assist in the opening of the emergency door.
Therefore, they must:
- be over the age of 12 years
- not be pregnant;
- not have accessibility needs or be substantially blind or deaf;
- be fit enough to operate an emergency exit door;
- be able to understand instructions given in English; and
- be willing, as well as able, to assist in the case of an emergency evacuation.
Our airport staff will verify that each passenger meets the exit row seating requirements or they will move them to an alternative seat.
I accept that the passenger named meets the requirements for an emergency exit seat