FlyerTalk Forums - View Single Post - Have questions about baggage compensation? Ask an exAir France/KLM compensation agent
Old Sep 24, 2023 | 6:59 pm
  #63  
Goldorak
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Originally Posted by asiaFT
Hi Mikke
For online purchases, does Air France accept invoice sent via email or a page (invoice) printed from seller's website.

Read on some other forum that they do not accept digital invoices. (Only scanned copies of paper invoices)
No idea (no experience), but I wouldn't be surprised if true. Indeed, we are talking here about purchasing things needed immediately when a bag is missing (toothpaste, toothbrush a few cosmetics, underwears, clothes needed for one or 2 days). Those are obviously purchased in a shop shortly (immediately) after arrival. Ordering on-line is raising obvious suspicions that those orders are not to fulfill immediate needs (with the delivery time).
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