Cancelling anything today is very hard. Not a card but my cable TV service! What I ended up doing as some agent rattled on about all the reasons I shouldn’t cancel was say, “ cancel my service effective Sept 5” over and over and over and over again! Occasionally I responded to his question. i.e. as I’m repeating I heard him ask if I wanted to money, so my next response was “no! Cancel…. I would do the same thing for any service.