FlyerTalk Forums - View Single Post - Canceled My DL Amex - Highly Aggressive/Persistent Phone Agents
Old Sep 23, 2023 | 4:31 pm
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sydneyracquelle
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Originally Posted by cfischer
My experience has been the exact opposite. Contacted Amex to cancel a $650 fee card (and not insignificant spent). Only response I got was: Confirmed - account is closed. Not even trying to retain or offer a downgrade. Honestly, was surprised by that
It probably wasn’t a DL Amex card where the agents (who all signed NDAs) have been in school over the past month learning how to object to every possible reason for cancellation.
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