FlyerTalk Forums - View Single Post - Canceled My DL Amex - Highly Aggressive/Persistent Phone Agents
Old Sep 23, 2023 | 4:29 pm
  #5  
cfischer
FlyerTalk Evangelist
50 Countries Visited
3M
80 Nights
20 Years on Site
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,275
My experience has been the exact opposite. Contacted Amex to cancel a $650 fee card (and not insignificant spent). Only response I got was: Confirmed - account is closed. Not even trying to retain or offer a downgrade. Honestly, was surprised by that
cfischer is offline