FlyerTalk Forums - View Single Post - New AF protocol of service J long-haul
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Old Sep 22, 2023 | 10:53 am
  #10  
Goldorak
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Originally Posted by BA6948
I don't think anything will change. In November 2020, they reduced one FA from Shorhaul. The consequence was a deterioration of the service in Business Class with only cold meals and one option being offered. This was a concession AF made to simplify the service in Business and not overload cabin crews. The result are awful cold meals no matter what the distance and flight time. We have been complaining since, but nothing happened.
I can tell you that AF has received many complaints about those meals when talking about routes > 2hrs. I have hope that it's going to change. So I think it's important to give also the negative feedback about long-haul. And the risk for AF is much higher for J long-haul than medium-haul.
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