Originally Posted by
billdokes
Or you might just be able to call-in and have the seating changed as a result of the equipment change, explaining that you booked a Business Class that from A to B to C that didn't have a Business Class cabin initially from A to B. I have done it successfully before with no fee or re-pricing of the ticket...definitely worth a try!
That's how it worked under the old Aeroplan program. That's not how it's supposed to work for AC metal segments under the current program. I'm not sure whether your experiences are out of date, not applicable because they refer to partner metal segments, or you just got lucky with an agent who didn't follow the rules. But the OP should be aware of what the policy is.