Originally Posted by
ManuG14
Hi all,
I've changed my phone number on BAEC a few months ago but when I've tried to link to my Nectar account or QR, the verification has my old phone number. I've emailed BA but haven't got a response yet.
Has anyone experienced this before and how did you fix it? I'm asking here so I don't have to call and be on hold for ages!
Did you (or anyone else) have any success with this. The phone number it tries to send the code to no longer exists and is completely different to the one on my BAEC profile. I’m now stuck using the recovery code every time I need to go through 2FA, and then overwriting it with the new one it generates each time…
Not wanting to risk a surely (it is BA IT after all), but
surely there must be a way to update your phone number used for 2FA.