Originally Posted by
iknowthings
Do not let hotels merge reservations (extend one, cancel the other) , or you will not receive multiple room credit.
The policy applies to all reservations that checked out on or after Aug 30, regardless of when they were booked/purchased.
A one-time exception can be granted up until the end of this month. After that, exceptions are disabled. (You didn't hear this from me)
I got screwed by this too. Neither Marriott CS or the Lurkers were able to do anything about it.