Originally Posted by
GrayAnderson
So, would the norm be having to call in to rebook? Use the website? Does the website have an IRROPS function that "pops" at some point (vs the app)?
IME the website and app have an IRROPS function that gets triggered with a cancellation, a delay of certain length (I think 2 or 3 hours) or a misconnect.
Again IME it is less robust and less flexible than DLs but serviceable.