Originally Posted by
poisson
I love this app in the US but it's definitely not as reliable in Europe. Where is the app data coming from? I recently flew on FlyOne which is an obscure Moldovan carrier. FlightAware had live tracking of the aircraft but Flighty did not. Even after the flight, Flighty said it didn't have a record of the flight landing or taking off. The flight showed up on my iPhone home screen for a few hours after and then eventually disappeared.
We get data from almost everywhere and FlightAware is a major partner, so that shouldn't be possible. Which means we can fix it. I'm guessing the obscure carrier threw something off in our system.
If you can send the exact flight to us via the in-app Help Center, then I can look (and most likely fix it)!
Originally Posted by
poisson
Also, is there a way to backup my flight data? I'd like to have it in some kind of Excel or HTML format in case I ever switch apps or the app goes away.
Yep, contact us via in-app Help Center and ask for an export of your data. 👍