FlyerTalk Forums - View Single Post - Consolidated UA Lost/Delayed Baggage Issues
Old Sep 18, 2023 | 5:32 pm
  #159  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,960
DOT states
What are the airlines’ responsibilities when your bag is lost?
  • Once an airline determines that your bag is lost, the airline is responsible for compensating you for your bags’ contents - subject to depreciation and maximum liability limits.

  • Airlines are also required to refund any fees you paid the airline to transport the bag that was lost.

  • Airlines may require receipts or other proof for valuable items that were in the lost bags.

Last edited by WineCountryUA; Sep 18, 2023 at 9:18 pm Reason: see updated UA site
WineCountryUA is offline