FlyerTalk Forums - View Single Post - [Rant] 3 hrs of bad agents -- including CK agent making things up!
Old Sep 18, 2023 | 2:33 pm
  #10  
SEA737
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5 Years on Site
 
Join Date: Apr 2019
Location: Seattle, WA
Programs: AS Titanium, BA Gold, Hyatt Globalist, Marriott Plat, Hilton Diamond
Posts: 470
Originally Posted by USFlyerUS
I assume you at least picked the first legs to proceed to the second. My understanding when you do that is it's building a PNR in the background. This is done to prevent someone else from seeing a fare that might no longer be available. Same thing happens when I price things out through my CTA.

To confirm, you saw O inventory when searching ABC-AKL-ABC and not on the individual segments?
I did do that at some point. I know about the PNR in the background but I've only seen it kick off after selecting all flights (it even leaves it as a trip on hold on my trips). I suppose it's possible it would block the flights you've already selected -- I might try it out on other searches just to verify.. Either way, yes I saw O available when searching the trip end-to-end. And a separate agent was able to price it correctly when I called earlier today, so the issue was with the agents last night.
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