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Thread: [Rant] 3 hrs of bad agents -- including CK agent making things up!
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Old Sep 18, 2023 | 1:44 pm
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Originally Posted by SEA737
Yeah, repricing was expected. The agents just couldn't figure out how to pull up the correct price. As you say, the price on AA.com was much lower (40% per ticket) than what the agents were quoting, and the cheaper price corresponded to O, which was necessary and available on all 4 segments. The agents just couldn't manage to figure out how to get O to come up on their end.
That is odd then. I'm curious how they would have responded if you had just priced out the new ticket and put it on hold.
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