Originally Posted by
leosantos
Its amazing how the people on here will defend the totally awful products and services of BA. Yet they just keep on getting worse and worse at everything and for sure they are bleeding the passengers dry at every opportunity.
To be honest, for many years I was one of those people who was quick to defend BA here on FT. A year and a half of flying biz on KLM, Swiss, Air France, Finnair, Singapore, Asiana, Cathay Pacific, Kenya Airways, American, United, and Delta has completely changed my perspective. BA has got some serious work to do.