Originally Posted by
Pseudo Nim
It's a bit confusing but the other ICs in Japan also do it like that. What's even MORE confusing is they sometimes say "rate includes all taxes" but then they slap on basically another 30% at checkout. The Service Charge is a little different between properties, I guess (ANA is about 12%), but you should be expecting to see around +25% at checkout to the nightly rate.
Correct, these are default service charges that go from X% to (usually) max. 15%. The other one is VAT and a daily accommodation fee (fixed per city, varies).
Actually, in places like Singapore and Indonesia,, one gets slapped with a similar 10% service fee on room rates, quite common in Asia.