FlyerTalk Forums - View Single Post - Air Canada eUpgrade program (October 2020 onwards) [read wiki BEFORE asking question]
Old Sep 16, 2023 | 2:36 am
  #5103  
billdokes
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Originally Posted by eggsbenedict
A few months ago I booked a PE Flex AP redemption on a YYZ-YVR flight in early Oct and confirmed an upgrade to J. At some point there was an equipment swap to a 737, no notification given, and we are now seated in non-signature class J.

I discovered this because I went to go remove the eUps to use them on a red-eye where I value the lie flat more.

So, a couple questions:
-What would actually happen if I went to remove my eUps? Would I end up seated in Y on a PE fare?
-Do I have recourse to call in and get moved to a widebody flight in J? (without getting my eUps back of course) There are 4 (!) widebody YYZ-YVR flights departing in the 2 hours following my flight and they all show plenty of J and R space, though the cost is ~15k pp higher than I paid orginally. (Else I would just change flights)
-If the answer to the first question is "yes", would a better way of approaching it be to remove my eUps, get downgraded to Y seats, and only then call in to have them move me to one of the widebody flights? At which point I could use my eUps again if desired.
I have had this situation happen before and have had no issue with them moving me, at no cost, to a WB if that's what the original equipment was. Done through the Concierge and followed the 'this is the situation, this is what I need you to do' talk track.
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