FlyerTalk Forums - View Single Post - Compensation for no upgrade at ICs (ambassador)
Old Sep 15, 2023 | 9:50 pm
  #6  
minz56
All eyes on you!
10 Years on Site
 
Join Date: Nov 2013
Programs: NZ
Posts: 1,777
Originally Posted by bhyx
thank you. i am preparing for an upcoming stay which there is a chance i might not be upgraded. as the next room type for a king bed is a suite ( few levels up). which i feel the hotel likely will not give.
OK. It will be interesting to see how this plays out. There is nothing in the Ambassador T&Cs that say that the one category upgrade must be to a room with the same bedding configuration, just that you are guaranteed a one category upgrade. It will come down to the attitude of the hotel - they may offer the suite, but equally they may offer a one category upgrade to a twin bedded room. If you turn that down they may then refuse to give you the 10K points on the basis they have offered an upgrade. In that case I would contact the Ambassador people as they will probably give you the 10K points even though you are perhaps not entitled to them.
minz56 is offline