Originally Posted by
bhyx
thank you. i am preparing for an upcoming stay which there is a chance i might not be upgraded. as the next room type for a king bed is a suite ( few levels up). which i feel the hotel likely will not give.
I see, in that case, should that happen and not be proactively addressed by the hotel, you should definitely bring it up. You can check the assigned room category / type via the app post check in. Fingers crossed the suite comes through.