Originally Posted by me4tux

Hi,

I was on a Hertz rental car (in BWI) and unfortunately made the mistake of taking a wrong turn and ended up on a bridge with a toll.
Since I was unable to turn back, I had no choice but to travel on the bridge, hence flipped the PlatePass transponder on.
Once I traveled across, I found the next exit and immediately turned back around on that bridge. I noticed the bridge toll was advertised as $6.00 for inbound direction.

However, upon completion of my trip, my VISA card was billed by Hertz for $62.97 !!
What's going on? Is there any advice anyone can help me with?

Thanks in advance.

The email from Hertz is this:
Thank you for renting with Hertz.
Hertz utilizes a service called PlatePass which allows its customers to use cashless lanes or all- electronic tollways without using a personal transponder or paying the toll authority directly. Our records indicate you declined the PlatePass All-Inclusive tolling option at the start of your rental, but during your rental you activated the transponder device affixed to the car windshield and incurred tolls. As a result, the card used for your Hertz rental was charged the cost of the PlatePass All-Inclusive rate as applicable to your rental period. No further payment or action is necessary. No additional charges will apply if new tolls are received from toll authorities relating to this rental agreement.