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Thread: Bag Replacement Question
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Old Sep 15, 2023 | 10:46 am
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Airborne Brat
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Join Date: Oct 2015
Location: AUS/LHR
Programs: AFKL Ulti, DL/HH/BW/Sixt Diamond (Select), UA Silver, BA GGL, Marriott/Hertz Plat, National EE
Posts: 327
If you have proof of purchase and it wasn't too long ago (they do pay less for older bags) you can ask for them to pay for the bag so you can buy a new one. I did this with a Rimowa check in L and just needed to send them my proof of purchase.
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