FlyerTalk Forums - View Single Post - Is AS EVER on-time????
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Old Jan 4, 2005 | 12:39 am
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rjque
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Originally Posted by formeraa
I have recently begun to fly AS primarily between PHX and SEA. On 12/31, my flight had a mechanical (identified during overnight maintenance) and the part had to come from LAX. Thus, the flight was 1 hour and 20 minutes late.

Going back today, the flight had a 2:30 delay out of SEA (inbound flight had maintenance issues in RNO). All the afternoon/evening flights today from SEA to PHX were delayed anywhere from 1 hour to over 3 hours.

The same thing happened last week and about 3 weeks ago. While I am absolutely for safety first, why is AS having so many problems with delayed flights? I love airports, but not for 4 or 5 hours at a time!!!

Even more annoying is the fact that gate agents make NO attempt to explain the delays (no announcement at all!)! C'mon, AS, I like your airline, but these on-going delays with no explanations are irritating your frequent flyers.
I have to agree with this. AS seems to be getting more and more reliable for the inability to push an aircraft on time.

My last two flights were delayed for non-weather, non-ATC reasons. The first was an SFO-PDX flight. It was the last flight of the night which is a virtual guarantee of a delay of 30-60 minutes. The gate agents made frequent announcements regarding the length of the delay but never actually gave a reason (there was no flow control that day in SFO so the problem remained a mystery). The second was the last PDX-OAK flight of the night. We boarded on time and then proceeded to sit and wait . . . until about 15 minutes past departure when the crew finally showed and began their pre-flight checks. No announcements made by the gate agents or the cabin crew until the pilot walked on board. I realize that this is just two incidents but this is part of a larger pattern I've noticed over the course of the year.
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