FlyerTalk Forums - View Single Post - Avios fraudulently debited from my BAEC account
Old Sep 14, 2023 | 2:39 pm
  #14  
Mater
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Join Date: Jul 2018
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I've had similar earlier this year.
in April I got an email from BA saying avios had been used to redeem for 6 adults, gocity passes in Dubai.

It was a long (11 week) process with BA and took chasing over and over to get resolved. Appalling treatment of customers due to their own IT failings.
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