FlyerTalk Forums - View Single Post - Offers of a Pre-Departure Beverage (PDB) [2020-2023]
Old Sep 14, 2023 | 1:21 pm
  #364  
FenwayTim
 
Join Date: Oct 2022
Location: SFO
Programs: AS100k, DL Diamond, FlyingBlueGold, Marriott Amb
Posts: 552
Originally Posted by dayone
I was on an AA A321 with 20 F and the FA effortlessly offered open bar PDBs. I think it took her less than three minutes to serve everyone,

Starting this week, I will send an Alaska Listens for every flight that doesn't offer the very basic AS PDB standard.
I do quite a bit of flying on non Alaska airlines (mostly Delta) but 5-10 AA and UA each. Amazing how most of the others have a good process and understanding AND desire to do it, and Alaska doesn’t. Hopefully the continuation of feedback back to them gets a prompt. This is an area that most companies want to try and do. What can we do that can add value to our service and has.light cost/effort.

Hello PDB…

Last edited by FenwayTim; Sep 14, 2023 at 1:22 pm Reason: Changed organization to service
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